Complaints Procedure

Introduction

Shearman Bowen hope clients have no reason to complain but, on occasion, things can go wrong or appear to go wrong. We continually improve our service through client feedback and engagement and ensure the highest standards when dealing with a matter on behalf of clients. However, if a client believes they have reason to complain or are dissatisfied with the service they receive, we welcome the opportunity to address their concerns. We aim to deal with complaints promptly, fairly, openly, and effectively.

Definition

           

News

A first rate firm with renowned prowess in the field of fraud and commercial crime. It is their experience over many years that make them the go-to firm to clients needing top advice and direction in this very specialised area

Legal 500 2022